Job Description for the Program Assistant for the Department of Nursing position. Review job description, requirements, and qualifications. Apply or register interest for the position.

Title: Program Assistant for the Department of Nursing

Position Type: Staff Full-Time

Days Per Week: Monday - Friday

Hours Per Week: 40

VP Area: Office of the Provost and Academic Affairs

Department: School of Health Sciences

Location: Elon Main Campus

Position Summary

The Program Assistant for the Department of Nursing provides support to faculty/staff in the department and is responsible for the overall day-to-day operations of the Department of Nursing.

Benefits of Working at Elon

As an Elon University employee, you’ll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon’s personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University’s home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you’ll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation’s premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

28 annual days off, including holidays and vacation.

Immediate tuition remission for undergraduate courses

Tuition remission for approved graduate-level courses after 12 months of employment.

Retirement plan with an 8 percent contribution from the university.

Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.

Free use of campus fitness facilities.

Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon’s principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one’s identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

Minimum Required Education and Experience

Associate degree (A.A.) or equivalent from two-year college or technical school; or six months to one­ year related experience and/or training; or equivalent combination or education and experience required.
2 years of administrative support experience

Preferred Education and Experience

Bachelor's degree preferred.

Knowledge, Skills, and Abilities

• Proficiency with Microsoft Outlook, Word, and experience with Excel
• Strong interpersonal skills
• Strong verbal and written communication skills
• Strong time management skills
• Self-direction and motivation
• Ability to create and participate an inclusive work environment
• Ability to give and receive feedback, including personal goal-setting
Preferred qualifications and skills:
• Experience in higher education (university, community college, inclusive excellence, student affairs)
• Experience in communications, public relations, or marketing
• Experience with budget reporting

Job Duties

• Utilizing exceptional organizational, interpersonal, and customer service skills via phone, email, and individual contact. This includes communicating with prospective students, current students, faculty, adjunct faculty, guest lecturers, alumni, and other community partners as needed. Professional communications should include:
  • Directing concerns (if they arise) to the correct party such as the program director, registrar, financial aid, etc.
  • Following FERPA guidelines
  • Verifying mailing addresses, mailing packages and certified letters, etc. to students and/or prospective students as needed
  • Providing timely and constructive feedback to the program director, faculty, and staff to better the program and/or each other
  • Communicating program updates with students
  • Maintaining department social media accounts and website
  • Keeping adequate records of department matters (department meetings, student rosters, class schedules, program retreats, and additional meetings per request of program chair or faculty) with timely completion of meeting minutes, including distribution to the faculty for review when complete
  • Oversee department of nursing student employees
• Managing daily operations of the DPON office and physical spaces, including:
  • Being present when our students are in the building (as much as possible, 8-5), especially during the 12-1 :00 hour when students are free and have concerns
  • Providing assistance to the DPON Department Chair, full-time and adjunct faculty, staff, students, and guest lecturers
  • Submitting fix-it for concerns noted throughout the building (by placing requests yourself) and empowering others to complete fix-it request for things they have noted
  • Submitting IT requests for the set up and maintenance of faculty devices in the office suite; empowering others to submit their own IT requests for things they need assistance within the classroom or otherwise
  • Communicating the academic calendar with the registrar
• Sort department mail
  • Maintain and organize workroom and storage inventory
  • Other duties as assigned. Please ask for clarification, or share concerns when assigned
• Budget tracking and management, including:
  • Ensuring all expenditures are allocated to the correct accounts
  • Keeping a record of course-level expenditures
  • Securing contracts and payments for guests
  • Keeping records of each faculty's professional development budget and spending for the fiscal year
  • Securing group memberships and purchases for nursing organizations as indicated
  • Placing and following up on purchase orders (from the university)
• Operationalizing department events to include the annual program orientation, Pinning Ceremony, Graduation Brunch/Luncheon, and program retreats. Additionally, assisting with receptions and other events in the School of Health Sciences. This may include:
  • Securing spaces, catering, and technology needed
  • Ensuring fix-it or other requests are made
  • Creating and vetting the program
  • Ensuring the space is prepared adequately
  • Communicating with students re: ceremony details
  • Communicating with catering or securing catering for the activity, etc.
  • Being present to direct participants and provide oversight of ceremony
• Onboarding new faculty, staff, and students
• Ensure email lists are updated
• Arrange orientation for new faculty, staff, and students
• Communicate important department info to appropriate parties