Job Description for the Community Service Officer position. Review job description, requirements, and qualifications. Apply or register interest for the position.

Title: Community Service Officer

Position Type: Staff Full-Time

Days Per Week: Monday - Sunday

Hours Per Week: Rotating 12-hour shifts

VP Area: Finance and Administration

Department: Campus Safety & Police

Location: Elon Main Campus

Position Summary

The primary purpose of the Elon University Campus Safety & Police Department is to protect life and property while maintaining an atmosphere conducive to the educational mission of the University. The primary purpose of this position is to perform a variety of security functions for the campus community. Patrol campus providing a security presence, lock/unlock doors for campus, respond to alarms for fires and other areas, enforce parking and perform as backup to Dispatch functions. Use problem-solving and communications skills to effectively dispatch officers for a multi-cultural and diverse campus population to resolve public safety issues.

Benefits of Working at Elon

As an Elon University employee, you’ll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon’s personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University’s home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you’ll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation’s premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

28 annual days off, including holidays and vacation.

Immediate tuition remission for undergraduate courses

Tuition remission for approved graduate-level courses after 12 months of employment.

Retirement plan with an 8 percent contribution from the university.

Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.

Free use of campus fitness facilities.

Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon’s principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one’s identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

Minimum Required Education and Experience

High school diploma or general education degree (GED) or one to three months related experience and/or training or equivalent combination of education and experience.

Preferred Education and Experience

One year of college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Job Duties

• Provides security to the University community by patrolling the designated areas on foot, in a motor vehicle, or on a bicycle.
• Aid police personnel in traffic control, crowd control, crime scene security, fire and fire alarm scenes and other duties as circumstances dictate.
• Inspect buildings and grounds on a regular basis for unusual activities and secure all buildings and areas from intrusion and ensure that all entrances as prescribed are closed and locked as directed by the department. Additionally, unlock buildings as directed by the department if needed.
• Provide dispatching services to the department during times when a Police Dispatcher is not available and/or when situations dictate the necessity.
• Patrol parking lots and enforce parking regulations through warnings and/or citations as the situation dictates. Two CSOs that are assigned specific parking enforcement duties will perform that function approximately 80% of their shift time.
• Inclusive Community Building Community is foundational to Elon and a shared responsibility within our residential campus. All who work at Elon should demonstrate an understanding of and engagement with Elon’s foundational commitment to relationships, mentoring and collaboration in a close-knit residential community. We embrace the shared responsibility to foster inclusive excellence within a strong residential community. Accordingly, employees are expected to join together and build connections in activities that foster an active and engaged campus environment and engage in professional development to support the shared responsibility of enriching diversity, equity, and inclusion through meaningful relationships and mentoring at Elon. Employees are encouraged to, for example, attend or participate in campus activities such as College Coffee, Numen Lumen, campus cultural events, athletic events, continuing education, professional development opportunities and trainings, employee resource groups and other university-sponsored activities to demonstrate an active commitment to the Elon community.