Job Description for the Civil Rights Compliance Training and Case Manager position. Review job description, requirements, and qualifications. Apply or register interest for the position.

Title: Civil Rights Compliance Training and Case Manager

Position Type: Staff Full-Time

Days Per Week: Monday - Friday

Hours Per Week: 40

VP Area: Finance and Administration

Department: Human Resources

Location: Elon Campus

Position Summary

Reporting to the Director of Compliance and Title IX Coordinator, the Civil Rights Compliance Training and Case Manager plays a pivotal role in ensuring the University's compliance with relevant Civil Rights laws and regulations (Title IX, Title VI, Title VII, ADA/504), policies, and training, with a specific focus on promoting fostering an inclusive and diverse campus community through training, outreach, and case management. The Civil Rights Compliance Training and Case Manager is responsible for developing and implementing strategies, programs, and training initiatives related to civil rights and compliance with applicable laws and guidelines. The manager maintains confidential student and employee files in the university’s databases and serves as primary intake person in response to reports of sexual assault, sexual harassment, stalking, dating and domestic violence, and all other protected categories of discrimination and harassment. The manager is highly organized and efficient with the ability to balance multiple tasks and responsibilities; strong critical thinking skills; the ability to exercise good judgment and high levels of discretion/confidentiality; an intense focus on accuracy; excellent written, verbal, and interpersonal communication skills and the ability to work both independently and as part of a team.

Benefits of Working at Elon

As an Elon University employee, you’ll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon’s personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University’s home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you’ll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation’s premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

28 annual days off, including holidays and vacation.

Immediate tuition remission for undergraduate courses

Tuition remission for approved graduate-level courses after 12 months of employment.

Retirement plan with an 8 percent contribution from the university.

Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.

Free use of campus fitness facilities.

Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon’s principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one’s identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

Minimum Required Education and Experience

Master's degree with background in any of the following areas: Student Affairs, HR training and development, HR Employee Relations, Public Policy training and development.

Preferred Education and Experience

Experience working in Title IX or other Civil Rights Compliance areas, experience with facilitation, curriculum development and/or design, experience related to case management, proven ability to build effective relationships across various groups.

Job Duties

• Case Management:
  • Stay up to date with Civil Rights Laws, regulations, and policies, including those related to Title IX.
  • Assist in the management of University reporting systems (Maxient and EthicsPoint).
  • Provide guidance to administrators, faculty, staff, and students of the procedures available for filing complaints, grievances, and appeals under federal and state regulations and institutional policies and procedures. -Coordinate the receipt and response of university harassment and discrimination complaints, working with both the Director of Compliance and Title IX Coordinator and the Director of Employee Relations and Culture to ensure accurate and timely completion of state and federal mandated submissions.
  • Provide Case Management support to faculty, staff, and students filing complaints, grievances, and appeals under Civil Rights Laws and state regulations and institutional policies and procedures.
  • Prepare and submit required compliance reports to relevant departments and senior leaders on campus.
• Training and Outreach:
  • Serve as lead trainer for university related to Title IX and Civil Rights including training for responsible employees, students, staff, and faculty.
  • Assist the University Compliance Committee to organize, track, and administer training required for employees, students, and stakeholders related to Civil Rights Compliance training.
  • In partnership with Director of Compliance and Title IX Coordinator, develop and implement training for diverse audiences to increase awareness of university policy and procedures, compliance requirements, and ethical standards related to Civil Rights Compliance.
  • In collaboration with the Office and Academic Accommodations and Accessibility and the Division of Inclusive Excellence, identify areas where additional training is needed and coordinate with relevant offices.
  • Prepare and facilitate professional development and educational opportunities to the campus community regarding Civil Rights Compliance in alignment with compliance needs and community building practices.
• Resolution Support
  • Assist in the capacity of an informal resolution facilitator when needed, primarily with complaints under the University’s Sexual Harassment Policy, but also as needed with complaints of discrimination and/or harassment for the university community, including matters that fall under the ADA, Title VI, and Title VII of the Civil Rights Act.
• Policy Development and Implementation, participate in the development, review, and updating of Sexual Harassment and other Harassment and Discrimination policies and procedures.
• Communicate policy changes effectively across the organization and ensure understanding and adherence.
• Inclusive Community Building Community is foundational to Elon and a shared responsibility within our residential campus. All who work at Elon should demonstrate an understanding of and engagement with Elon’s foundational commitment to relationships, mentoring and collaboration in a close-knit residential community. We embrace the shared responsibility to foster inclusive excellence within a strong residential community. Accordingly, employees are expected to join together and build connections in activities that foster an active and engaged campus environment and engage in professional development to support the shared responsibility of enriching diversity, equity, and inclusion through meaningful relationships and mentoring at Elon. Employees are encouraged to, for example, attend or participate in campus activities such as College Coffee, Numen Lumen, campus cultural events, athletic events, continuing education, professional development opportunities and trainings, employee resource groups and other university-sponsored activities to demonstrate an active commitment to the Elon community.