Job Description for the Program Assistant position. Review job description, requirements, and qualifications. Apply or register interest for the position.

Title: Program Assistant

Position Type: Staff Full-Time

Days Per Week: Monday - Friday

Hours Per Week: 32

VP Area: Office of the Provost and Academic Affairs

Department: Global Engagement

Position Summary

Located at the reception of the Elon University Isabella Cannon Global Education Center (GEC), a high-volume, dynamic hub for global programming, the Program Assistant manages and overseas front desk staff, including a team of 5 to 10 student workers; is responsible for space management for the unit; and provides administrative support.

Benefits of Working at Elon

As an Elon University employee, you’ll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon’s personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University’s home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you’ll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation’s premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

28 annual days off, including holidays and vacation.

Immediate tuition remission for undergraduate courses

Tuition remission for approved graduate-level courses after 12 months of employment.

Retirement plan with an 8 percent contribution from the university.

Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.

Free use of campus fitness facilities.

Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon’s principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one’s identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

Minimum Required Education and Experience

High school diploma or GED with minimum 1 year of experience

Preferred Education and Experience

Bachelor's degree in in relevant field of study

Job Duties

• Administrative Assistance:
  • Serve as the administrative assistant to the Dean of Global Education.
  • Schedule meetings and agendas and prepare materials and gifts for campus visitors.
  • Provide support to help with staff morale and to recognize birthdays and condolences. Support for meetings and events with calendar invites, room reservation, catering.
  • Schedule and organize the agenda for GEC bi-weekly staff meetings.
  • Oversee RACI/comprehensive calendar maintenance. Working closely with the Dean and other staff to provide support for GEC events, including organizing dinners, panel discussions, and others as assigned. 
• Oversight of Global Education Front Desk and visitor space:
  • Responsible for ensuring the GEC reception is staffed during open office hours by Program Assistant or assigned student workers.
  • Assist with hiring, training, and supervising 5-10 student workers within the GEC who are expected to support the receptionist area, office administrative tasks and other duties as assigned by departmental staff.
  • Create and implement systems that improve efficiency and help create a sense of welcome to all GEC visitors.
  • Support the professional development of student workers.
  • Coordinate student worker support for GEC staff. 
• Space Management:
  • Maintain and keep organized office spaces, including the workroom, kitchen, and public spaces.
  • Order and maintain sufficient levels of supplies, including office supplies, student giveaways, and gifts.
  • Serve as the point of contact for computers in the GEC.
  • Monitor and place orders for physical space repairs, e.g. lights that need replaced, equipment that needs to be fixed, HVAC concerns, cleaning requests. 
• Other duties as assigned. 

Special Instructions to Applicants: 10 month position (August through May)