Job Description for the Program Assistant position. Review job description, requirements, and qualifications. Apply or register interest for the position.

Title: Program Assistant

Position Type: Staff Full-Time

Days Per Week: Monday - Friday

Hours Per Week: 40

VP Area: Office of the Provost and Academic Affairs

Department: Center for Access and Success

Location: Elon Main Campus

Position Summary

The Program Assistant of the Elon Academy serves as a central administrative and programmatic support professional for the Elon Academy’s daily operations and signature initiatives. This role provides broad operational, logistical, budgetary, communication, and event support for the Elon Academy. The Program Assistant of the Elon Academy helps ensure the smooth implementation of student-facing programs by supporting office operations, financial processes, event logistics, student support workflows, communication efforts, assessment processes, and the development of sustainable systems and standard operating procedures. This role requires strong organizational skills, event planning and coordination, discretion, adaptability, and the ability to manage multiple priorities in a collaborative, student-centered environment.

Benefits of Working at Elon

As an Elon University employee, you’ll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon’s personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University’s home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you’ll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation’s premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

28 annual days off, including holidays and vacation.

Immediate tuition remission for undergraduate courses

Tuition remission for approved graduate-level courses after 12 months of employment.

Retirement plan with an 8 percent contribution from the university.

Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.

Free use of campus fitness facilities.

Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon’s principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one’s identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

Minimum Required Education and Experience

Bachelor’s degree
Prior experience in area(s) of college access; college advising; college admissions; student instruction, mentorship and advising; and/or other educational nonprofits
Strong interpersonal, public speaking, communication, and writing skills
Demonstrated commitment to promoting educational equity for underrepresented students

Preferred Education and Experience

Master’s degree in Education, Public Service, or another relevant field
Experience in and knowledge of Alamance County, NC; the Alamance-Burlington School System; and NC public and private universities and colleges
Spanish fluency is highly desired – conversation speaking and writing/translating

Knowledge, Skills, and Abilities

Effective communication skills (written and oral).
Ability to balance multiple tasks and responsibilities.
Ability to communicate with diverse groups including but not limited to students, parents, faculty, staff, administrators, and the general public.
Bilingual Spanish/English skills are desired, but not required
Knowledge of Excel, Powerpoint, Word, and database management.

Job Duties

• Administrative Operations
  • Serve as administrative assistant, act as the primary presence and resource, and provide a welcoming and professional environment and student-centered support for the Elon Academy.
  • Provide administrative and communication support to the Director of the Elon Academy.
  • Support the Director to design and implement Elon Academy programming initiatives focused on student success, including but not limited to communications, websites, scheduling, meeting preparation, logistics, coordination, purchasing, finances, hiring, data, housing, meals, reporting, documentation, assessment, and general administrative functions to ensure efficient program delivery.
  • Collaborate with other Elon Academy team members in all phases of the program, including but not limited to the Summer Academy and Saturday Academy and provide support across all EA program areas, including curriculum, engagement, recruitment, and student leadership
• Summer Academy Support
  • Support the development of the Summer Academy, including coordinating logistics, supporting Scholar experiences, managing schedules, and ensuring all operational components run effectively.
  • Support the planning and execution of signature experiences and events including the coordination of reservations, transportation, campus partners, catering, space setup, technology, and event logistics.
  • Manage daily operations, communications, purchasing, forms, housing, systems, and process tracking.
• Program Coordination Assist
  • Plan, and coordinate year-round and ongoing Scholar, family, and community programs including but not limited to the College Visit Program, Saturday Academy programs, Family Engagement programs, and more.
  • Oversee logistics, event planning processes, and implementation support to on- and off-campus activities including, but not limited to coordination with various universities, travel logistics, expenses, Scholar participation, communication, day-of itineraries, and more.
  • Support, plan, and implement various initiatives throughout the year, including events, student engagement experiences, and Scholar support systems, ensuring alignment with program goals.
• Executive Director & CAS Support
  • Provide administrative and communication support to the Executive Director, including calendar coordination, scheduling, and logistical planning.
  • Collaborate with Center staff and campus partners to distribute information to students, families, faculty, staff, and donors as needed.
  • Update publications, templates, website content, and resource materials for the Center.
  • Assist with donor acknowledgement correspondence and stewardship-related communication Assist in the co-creation, organization, and maintenance of standard operating procedures (SOPs) for Center-wide processes and recurring tasks.
  • Support assessment and strategic planning efforts by tracking progress of Center goals and objectives.
  • Assist with the creation of data collection tools (e.g., forms, surveys, spreadsheets, trackers) and help compile information for reports, presentations, and internal documents.
  • Maintain inventories of program materials, supplies, branded items, and operational resources to support efficient planning and ordering Provide ongoing support for program evaluation, tracking outcomes, and maintaining documentation for reporting purposes
• Other duties as assigned
  • Collaborate with the Elon Academy Team and the Center for Access and Success staff members.
  • Attend and present at professional forums and conferences regionally and nationally as appropriate.
  • Stay informed of changing policies, challenges, and opportunities for underserved populations to best support Scholars and the Elon Academy program.
  • Perform other duties as assigned
• Inclusive Community Building Community is foundational to Elon and a shared responsibility within our residential campus. All who work at Elon should demonstrate an understanding of and engagement with Elon’s foundational commitment to relationships, mentoring, and collaboration in a close-knit residential community. We embrace the shared responsibility to foster inclusive excellence within a strong residential community. Accordingly, employees are expected to join together and build connections in activities that foster an active and engaged campus environment and engage in professional development to support the shared responsibility of enriching diversity, equity, and inclusion through meaningful relationships and mentoring at Elon. Employees are encouraged to, for example, attend or participate in campus activities such as College Coffee, Numen Lumen, campus cultural events, athletic events, continuing education, professional development opportunities and trainings, employee resource groups, and other university-sponsored activities to demonstrate an active commitment to the Elon community.