Job Description for the Community Director for Oaks Neighborhood position. Review job description, requirements, and qualifications. Apply or register interest for the position.

Title: Community Director for Oaks Neighborhood

Position Type: Staff Full-Time

Days Per Week: Monday - Friday

Hours Per Week: 40

VP Area: Student Life

Department: Residence Life

Location: Elon Main Campus

Position Summary

Responsibilities include overseeing the management of a residential neighborhood that houses 400-800 students; supervising a Program Assistant (administrative assistant), graduate apprentice, and residential student staff; maintaining daily student contact through shared meals, mentoring, facilitating programs and initiatives, and developing student leadership opportunities; co-chairing the neighborhood association with a live-in faculty member; collaborating with staff and faculty members in living learning communities; developing community programs; serving as a student conduct hearing officer; serving as a student care and outreach responder, including in an on-call capacity, and serving in leadership capacities for departmental efforts.

Benefits of Working at Elon

As an Elon University employee, you’ll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon’s personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University’s home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you’ll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation’s premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

28 annual days off, including holidays and vacation.

Immediate tuition remission for undergraduate courses

Tuition remission for approved graduate-level courses after 12 months of employment.

Retirement plan with an 8 percent contribution from the university.

Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.

Free use of campus fitness facilities.

Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon’s principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one’s identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.
Elon is proud to have been named to the list of Most Promising Places to Work in Student Affairs each of the past six years. For additional information about working with the Division of Student Life, visit: https://www.elon.edu/u/administration/student-life/about/work-with-us/

Minimum Required Education and Experience

Bachelor's degree in any relevant field of study with the following experience: Completed bachelor's degree and at least 2 years of post-bachelor's experience required. Completed master's degree in higher education, student personnel, or related field and 1-2 years of experience (including graduate assistantships/apprenticeships) in Residence Life or a related functional area in higher education strongly preferred

Preferred Education and Experience

Master's degree in Higher Education, Student Personnel, or related field

Knowledge, Skills, and Abilities

Ability to utilize student development theory to design, implement, and evaluate effective programs, services, and interventions

Strong oral and written communication skills

Experience working with diverse populations and commitment to equity and inclusion

Demonstrated experience building partnerships and relating effectively with a diverse range of constituents and stakeholders

Strong organizational and project management skills

Commitment to divisional and university priorities for mentoring, leadership and skill development, inclusive excellence, wellness and well-being, vibrant residential campus experience, civic engagement, and continuous improvement and operational excellence

Job Duties

• Administration and Supervision 
  • Responsible for total administration of a residential neighborhood within one's area of supervision.
  • Maintain accurate operational records regarding occupancy, room changes, maintenance requests, damage billing, laundry repair, etc.  
  • Recruit, train, supervise and evaluate undergraduate student staff, a Program Assistant and depending on the neighborhood, a graduate assistant. Supervisors of student employees implement the ElonGROW (Guided Reflection on Work) model in their supervisory practices by facilitating regular guided reflection conversations that connect workplace learning with students’ broader educational and career goals, ensuring a consistent, developmental approach to student employment across the university.
• Living and Learning at Elon   
  • Facilitating Community Development initiatives, as directed by Residence Life, such as developing the annual Neighborhood Plan, first six weeks, Well Connected Initiative, and ongoing residential programs.  
  • Partner with live-in Faculty Director to co-chair the Neighborhood Association to enhance student engagement and success, and faculty/student interaction in the residential neighborhood.   
  • Support the development and engagement of Living Learning Communities (LLCs) and maintain contact with faculty and students in the residential neighborhood.
• Student Care, Response, and Follow-Up 
  • Serve as a member of a Student Life Care and Response Team, which includes serving in a rotational on-call emergency response role.  Serve as a student conduct hearing officer and support the divisional protocol regarding the student code of conduct.   Provide appropriate referrals for students regarding academic, social, and psychological concerns.
• Residence Life Departmental Support 
  • Promote, implement, assess, and provide leadership to the student staff for the departmental community development model and oversee residential neighborhood budget.  
  • Manage assigned department projects/initiatives and support divisional and departmental goals.  
  • Support departmental strategic planning, goal setting, priority completion, evaluation and assessment, and data-driven decision making
• Additional Responsibilities 
  • Create strong partnerships within the Student Life division and with other department's on-campus, including faculty, security/campus police, dining services, academic support services, physical plant, and administrative offices. 
  • Support university events, including, but not limited to: Convocations, Commencement, Family Weekend, and events related to Admissions and/or New Student Orientation.
  • Serve on university, divisional, or departmental committees, task forces, and search committees, Other related duties as assigned by supervisor.
• Inclusive Community Building Community is foundational to Elon and a shared responsibility within our residential campus. All who work at Elon should demonstrate an understanding of and engagement with Elon’s foundational commitment to relationships, mentoring and collaboration in a close-knit residential community. We embrace the shared responsibility to foster inclusive excellence within a strong residential community. Accordingly, employees are expected to join together and build connections in activities that foster an active and engaged campus environment and engage in professional development to support the shared responsibility of enriching diversity, equity, and inclusion through meaningful relationships and mentoring at Elon. Employees are encouraged to, for example, attend or participate in campus activities such as College Coffee, Numen Lumen, campus cultural events, athletic events, continuing education, professional development opportunities and trainings, employee resource groups and other university-sponsored activities to demonstrate an active commitment to the Elon community.

Special Instructions to Applicants: Serve as a member of a Student Life Care and Response Team, which includes serving in a rotational on-call emergency response role. Some flexible work hours, including night and weekend work to support student staff, programming, and college events will be required.
This position also includes room and board. The board plan is provided only when the university is in session.