Job Description for the Assistant Director of Financial Aid position. Review job description, requirements, and qualifications. Apply or register interest for the position.

Title: Assistant Director of Financial Aid

Position Type: Staff Full-Time

Days Per Week: Monday - Friday

Hours Per Week: 40

VP Area: Admissions and Financial Aid

Department: Financial Aid

Position Summary

The Assistant Director of Financial Aid is responsible for counseling undergraduate students across all levels of financial need, evaluating and packaging financial aid accordingly. A primary focus of this role is the assessment of students whose FAFSA Student Aid Index (SAI) exceeds the Cost of Attendance (COA). The Assistant Director meets with students and families to provide guidance on financial aid options and strategies for financing their education. Additional responsibilities include supporting the student loan process and serving as a backup to the Associate Director for Athletic Aid Administration. This position also acts as the university liaison to Tuition Exchange, Inc., managing related communications and processes.

Benefits of Working at Elon

As an Elon University employee, you’ll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon’s personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University’s home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you’ll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation’s premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

28 annual days off, including holidays and vacation.

Immediate tuition remission for undergraduate courses

Tuition remission for approved graduate-level courses after 12 months of employment.

Retirement plan with an 8 percent contribution from the university.

Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.

Free use of campus fitness facilities.

Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon’s principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one’s identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

Minimum Required Education and Experience

Bachelor's degree in any relevant field of study with minimum 1 year of experience with the following relevant work experience: Experience in a college or university financial aid office.

Preferred Education and Experience

Master's degree in any relevant field of study

Job Duties

• Evaluation and Packaging of Financial Aid to students with FAFSA SAI greater than Cost of Attendance. This is the largest number of students who apply for need-based aid. In-office counseling of students and parents for their financial aid options and assist them with the process. Serve students and parents who drop into the office when necessary. Support telephone traffic.
• Processing of student loans in conjunction with the Assistant Director/Coordinator of Student Loans.
• University liaison to Tuition Exchange, Inc. Monitoring of the applications coming through the Tuition Exchange web page. Communicating with parents who have submitted an application regarding the scholarship process. Assures that Elon data is correct in the system, so a proper link is made between schools for import/export.
• Support the Associate Director with athletic aid compliance processes and athletic cost of attendance adjustments.
• Inclusive Community Building Community is foundational to Elon and a shared responsibility within our residential campus. All who work at Elon should demonstrate an understanding of and engagement with Elon’s foundational commitment to relationships, mentoring and collaboration in a close-knit residential community. We embrace the shared responsibility to foster inclusive excellence within a strong residential community. Accordingly, employees are expected to join together and build connections in activities that foster an active and engaged campus environment and engage in professional development to support the shared responsibility of enriching diversity, equity, and inclusion through meaningful relationships and mentoring at Elon. Employees are encouraged to, for example, attend or participate in campus activities such as College Coffee, Numen Lumen, campus cultural events, athletic events, continuing education, professional development opportunities and trainings, employee resource groups and other university-sponsored activities to demonstrate an active commitment to the Elon community.

Special Instructions to Applicants: Priority consideration will be given to applications submitted on or before December 5, 2025.