Elon University

Job Description for the Program Assistant, Elon in NYC position. Review job description, requirements, and qualifications. Apply or register interest for the position.

Program Assistant, Elon in NYC

  • Elon University Campus, North Carolina, 27244
  • Academic Affairs
  • Student Services
  • Temporary

Title: Program Assistant, Elon in NYC

Position Type: Temporary

Days Per Week: Monday - Friday

Hours Per Week: 40

VP Area: Office of the Provost and Academic Affairs

Department: Global Engagement

Position Summary

This position will report to the Director of Study USA. Responsibilities include serving as the primary on-the-ground contact and support person for students enrolled in Elon in NYC, a Study USA summer program. This position will also support alumni events and Student Professional Development Center networking opportunities in NYC.

The 10-week program runs from May 27-July 26, 2025, with the candidate living full-time in NYC May 26-July 27. Evening and weekend work required. This position is also required to attend some of the weekly pre-departure pilot classes on the main campus in February, March, and April and work with the Global Experiential Learning Coordinator, faculty director, and campus partners in the spring to create a robust program calendar for students.

The intern will be housed with program participants in a residence hall operated by New York University (NYU) in a single room in a shared apartment with another person not from the program. A NYC metro card will be provided for the duration of the program. Mandatory training in Elon’s Student Life, Student Care and Outreach, Title IX, the Cleary Act, and Inclusive Excellence policies and protocols will also be provided prior to the program start date. This internship also satisfies one of the two MHE internship requirements. The internship supervisor will meet weekly with the intern to provide strong supervision and facilitate professional learning.

This position is compensated through free NYC housing and a $7,000 stipend.

Benefits of Working at Elon

As an Elon University employee, you’ll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon’s personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Employees at Elon enjoy a benefits package that includes:

Free use of campus fitness facilities.

Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.


Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon’s principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one’s identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

Minimum Required Education and Experience

Bachelor's degree.

 

Job Duties

  • SUPPORT FOR ELON IN NYC STUDENT PROGRAM 
    • Serve as primary contact for student concerns and well-being for 20-30 students enrolled in the Elon in NYC summer program. 
    • Coordinate with the Office of Student Care and Outreach to address student care and conduct issues. Refer students to appropriate resources to manage health and wellbeing. 
    • Provide crisis management and 24-hour on-call support in the case of emergencies, assisting faculty director on the ground and escalating concerns to proper resources; work with the NYU on-site residential housing staff 
    • Work with the Global Experiential Learning Coordinator and faculty director on creating a robust program calendar in the spring leading up to the summer. Connect with campus partners in the spring for assistance with creating a community service event (Kernodle Center), a wellness event (HealthEU), a professional development event (SPDC), and events with alumni (Office of Alumni Engagement) 
    • Communicate with providers and manage all logistical aspects of Elon in NYC programming and course-related excursions (ex: confirm reservations, coordinate travel, buy tickets) 
    • Communicate with students weekly through emails and GroupMe messages about the schedule of events including any changes and things they need to know beforehand i.e. bag policies. 
    • Assist with move in and move out. 
    • Participate in on-the-ground orientation and course-related programming as needed. 
    • Engage with the academic course material at the faculty director’s discretion and attend weekly class sessions. 
    • Maintain consistent communication with the Isabella Cannon Global Education Center (GEC) through weekly check-ins, phone calls, and emails. 
    • Communicate with the respective Elon internship director in the event of an issue related to a student’s internship. 
    • Help students who arrive to NYC without an internship; work with the Assistant Director of Career Services for Study USA & International Students on the best ways to support these students 
    • Visit internship sites with visiting SPDC staff members to meet interns’ supervisors and help strengthen the Elon brand 
    • Other duties as assigned.
  • ACTIVELY ENGAGE WITH ALUMNI 
    • In partnership with the Office of Alumni Engagement, help coordinate events for students and alumni to meet each other. This includes liaising with the NYC alumni chapter and its members to plan and attend events like Yankee Game outings, off Broadway plays and more. 
    • Support student professional development by creating and facilitating 3 Lunch and Learns with alumni and the annual student and alumni networking event co-run with the SPDC. 
    • Facilitate the ‘Take an Alumni to Coffee’ gift card program. 
    • Keep track of all events with alumni and record the number and names of alumni that attended each event. Share with alumni@elon.edu at the end of the summer. 
    • Other duties as assigned. 
  • COMMUNICATIONS, MARKETING, & PUBLIC RELATIONS 
    • Submit 2 articles on Today at Elon that highlight program activities, student internships, alumni events, class projects and other interesting aspects of the program. 
    • Share videos and photos every two weeks with the Global Education Center to post on the elonglobal Instagram account to help promote Study USA and Elon in NYC. Posting on your LinkedIn account to promote the program, too, is encouraged. 
    • Collect 3-5 quotes from students throughout the summer to be used in future Study USA marketing. 
    • Add all videos, photos, and quotes to Elon in NYC Teams folder. 
  • ACTVELY ENGAGE WITH REGIONAL ADMISSIONS STAFF 
    • Work with the NYC faculty member and Paige Tatum, the Regional Assistant Director of Admissions, to have local high school students sit in on one Study USA Friday class 

Special Instructions to Applicants: Applicants should submit a cover letter and resume.

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