Job Description for the Associate Bursar position. Review job description, requirements, and qualifications. Apply or register interest for the position.

Title: Associate Bursar

Position Type: Staff Full-Time

Days Per Week: Monday - Friday

Hours Per Week: 40

VP Area: Finance and Administration

Department: Business and Finance

Position Summary

Elon University is a selective, mid-sized private university renowned as a national model for engaged and experiential learning. To learn more about our university please visit our website at (www.elon.edu). Elon University is seeking an energetic, highly motivated, thoughtful, leader with strong interpersonal and organizational skills and a strong customer service focus. The Associate Bursar reports directly to the University Bursar and works as an integral part of a team to ensure compliance with university, state, and federal regulations governing student billing and payments including federal loans. This position will collaborate with colleagues across multiple departments, and programs, including Financial Aid and Accounting. This position serves as the principal billing administrator for graduate student billings, payment plans and student refunds. This position will also support the University Bursar with undergraduate tuition, meals, and housing billing.

Benefits of Working at Elon

As an Elon University employee, you’ll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon’s personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University’s home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you’ll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation’s premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

28 annual days off, including holidays and vacation.

Immediate tuition remission for undergraduate courses

Tuition remission for approved graduate-level courses after 12 months of employment.

Retirement plan with an 8 percent contribution from the university.

Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.

Free use of campus fitness facilities.

Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon’s principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one’s identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

Minimum Required Education and Experience

Bachelor’s degree required, concentration in business administration/accounting/finance/management or related field.
1-3 years progressively responsible experience in student financial services, banking, or related fields.
Strong experience with electronic spreadsheets such as Microsoft Excel
Experience demonstrating a focus on customer service and managing sensitive situations. Ability to manage changing priorities.

Preferred Education and Experience

Higher Education experience student account experience and demonstrated understanding of student financial services.
Experience with Touchnet, Cashnet and other student billing packages.
Experience with Ellucian Colleague or similar ERP system.
Working knowledge of financial aid Title IV regulations and accepted accounting principle.

Job Duties

• Lead and execute all billing responsibilities for graduate programs. Responsibilities include maintaining records for incoming and returning students, bill according to each programs schedule, direct communication with students regarding payments, past due balances, process refunds on financial aid disbursement dates, withdrawals, and other financial inquiries, attend program orientations and set up payment plans if needed. 
• Import daily financial aid disbursements to student accounts. Manage mandatory Title IV communication to students when disbursements occur.
• Work with students and families to resolve complex concerns regarding their financial commitment to the university. This includes developing payment plan arrangements, discussing payment options and strategies.
• Administer external payment plan imports from third party system to general ledger.
• Assist with information for external auditors for annual audit process.
• Meet with representatives from schools as needed to discuss new programs and the appropriate billing structure.
• Assist with the completion and submission of 1098T forms to students.