Job Description for the Program Assistant, Elon in NYC position. Review job description, requirements, and qualifications. Apply or register interest for the position.

Title: Program Assistant, Elon in NYC

Position Type: Temporary

Days Per Week: Monday - Friday

Hours Per Week: 40

VP Area: Office of the Provost and Academic Affairs

Department: Global Engagement

Position Summary

This position reports to the Director of Study USA and provides on-the-ground support for students participating in Study USA NYC, a summer program based in New York City. The role serves as the secondary point of contact for student assistance and program coordination. In addition, the position supports alumni engagement and collaborates with the Student Professional Development Center (SPDC) to facilitate networking opportunities for students and alumni in the NYC area.

The 10-week program runs from May 24 to Aug 1, 2026, with the candidate living full-time in NYC from May 26 to Aug 1. Evening and weekend work are required. This position is also required to assist the NYC faculty director and the Study USA director in creating a robust program calendar for students, starting February 2nd (virtually).

The program assistant is housed with the program participants in a residence hall. A NYC OMNY transportation card is provided for the duration of the program. Mandatory training in Elon’s Student Life, Student Care and Outreach, Title IX, the Clery Act, and Inclusive Excellence policies and protocols is provided before the program’s start date.

This position is compensated and includes free NYC housing.

Benefits of Working at Elon

As an Elon University employee, you’ll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon’s personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon’s principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one’s identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

Minimum Required Education and Experience

Bachelor's degree.

Job Duties

• SUPPORT FOR ELON IN NYC STUDENT PROGRAM
  • Serve as primary contact for student concerns and well-being for 20-30 students enrolled in the Study USA NYC summer program.
  • Coordinate with the Office of Student Care and Outreach to address student care and conduct issues. Refer students to appropriate resources to manage health and well-being.
  • Provide crisis management and 24-hour on-call support in the case of emergencies, assisting the NYC faculty director on the ground and escalating concerns to proper resources.
  • Work with the Study USA Coordinator and the NYC faculty director on creating a robust program calendar in the spring, leading up to the summer.
  • Connect with campus partners in the spring for assistance with creating a community service event (Kernodle Center), a wellness event (HealthEU), a professional development event (SPDC), and events with alumni (Office of Alumni Engagement)
  • Communicate with providers and manage all logistical aspects of Study USA NYC programming and course-related excursions (ex: confirm reservations, coordinate travel, buy tickets)
  • Communicate with students weekly through emails and GroupMe messages about the schedule of events, including any changes and things they need to know beforehand. Assist with move-in and move-out.
  • Participate in on-the-ground orientation and course-related programming as needed.
  • Engage with the academic course material at the NYC faculty director’s discretion and attend weekly class sessions.
  • Maintain fiscal responsibility and compliance with university purchasing policies when using an Elon purchasing card to acquire tickets, meals, and program supplies.
  • Maintain consistent communication with the Study USA Director through weekly check-ins, phone calls, and emails.
  • Communicate with the respective Elon internship director in the event of an issue related to a student’s internship.
  • Help students who arrive in NYC without an internship; work with the Assistant Director of Career Services for Study USA & International Students on the best ways to support these students in identifying an internship site.
• ACTIVELY ENGAGE WITH ALUMNI
  • In partnership with the Office of Alumni Engagement, help coordinate events for students and alumni to meet each other. This includes liaising with the NYC alumni chapter and its members to plan and attend events such as Yankee Game outings, off-Broadway plays, and other activities.
  • Support student professional development by creating and facilitating 3 Lunch and Learns with alumni and the annual student and alumni networking event co-run with the SPDC.
  • Facilitate the ‘Take an Alumni to Coffee’ gift card program.
  • Keep track of all events with alumni and record the number and names of alumni that attended each event. Share with alumni@elon.edu at the end of the summer.
• COMMUNICATIONS, MARKETING, & PUBLIC RELATIONS
  • Submit 2 articles on Today at Elon that highlight program activities, student internships, alumni events, class projects, and other interesting aspects of the program.
  • Share videos and photos every two weeks with the Study USA coordinator to post on the elonglobal Instagram account to help promote Study USA and Study USA NYC. Posting on your LinkedIn account to promote the program is also encouraged.
  • Collect 3-5 quotes from students throughout the summer to be used in future Study USA marketing.
  • Add all videos, photos, and quotes to Study USA NYC Teams folder.
• ACTIVELY ENGAGE WITH REGIONAL ADMISSIONS STAFF
  • Work with the NYC faculty member, Director of National Campus, to have local high school students sit in one Study USA Friday class.
  • Work with the Associate Director for Career Service for Graduate School to create a college tour.

Special Instructions to Applicants: Applicants should submit a cover letter and resume.