Job Description for the Systems Engineer position. Review job description, requirements, and qualifications. Apply or register interest for the position.

Title: Systems Engineer

Position Type: Staff Full-Time

Days Per Week: Monday - Friday

Hours Per Week: 40

VP Area: Finance and Administration

Department: Information Technology

Position Summary

Position is responsible for daily operations of heterogeneous computing environment comprising of servers running Stand-alone and Virtual infrastructure and key associated services (AD, DNS, DHCP, Federated identity management systems, etc.). Serve as an Identity and Access Management administrator. Duties will include, but are not limited to, Web Server infrastructure administration(IIS, WordPress) A thorough working knowledge of Linux, Windows Server, and VMware is essential. Act as a Technical escalation liaison for client support team. The position includes support contact management and requires 24×7 availability for mission critical systems and applications.

Benefits of Working at Elon

As an Elon University employee, you’ll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon’s personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University’s home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you’ll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation’s premier travel destinations.

Employees at Elon enjoy a generous and comprehensive benefits package that includes:

28 annual days off, including holidays and vacation.

Immediate tuition remission for undergraduate courses

Tuition remission for approved graduate-level courses after 12 months of employment.

Retirement plan with an 8 percent contribution from the university.

Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.

Free use of campus fitness facilities.

Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.

Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon’s principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one’s identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

Minimum Required Education and Experience

Bachelors degree in computer science or related discipline

Preferred Education and Experience

Bachelors degree in computer science or related discipline

Required Other Training, Certifications, or Licensing

Technical Certification (MCSE, VSP) is preferred, Any computer related certification is desirable. MCSA, MCSE, RHCSA, RHCE, MCPS, and/or other industry standard certifications related to the job tasks are highly desirable.

Job Duties

• Hardware Management
  • Assist in planning, implementing and maintaining datacenter infrastructure hardware
    • SAN
    • Compute Platform
    • VMware Administration
    •  Load Balancers (F5)
    • NAS 
• Software Management
  • Provide support and maintenance for in-house Identity and Access Management (IAM)system.
  • Generate and maintain automation tasks.
  • A working knowledge of automation and configuration management tools(Ansible, Terraform)
  • Provide support for the operation and reliability of all Infrastructure maintained Web Servers and services.
  • An advanced understanding of programming languages(PowerShell, Bash, Python) is required
  • DUO – Implementation, Support
  • Active Directory, DNS, DHCP, IIS(Windows and Linux) 
  • Linux · Nginx
  • LDAP
  • VMware
  • SSL Certificate Management
  • IAM 
• Cloud Services Management
  • Azure Workloads; VMS, Virtual Networking, Backups, Disaster Recovery
  • AWS
  • · Scripting
  • Vendor connectivity and usage
  • O365 and Google Support
  • Manage email systems (routing, security, etc.) for Office 365 and Google. 
  • Integrate locally developed, open source, vendor, and cloud-based services with single sign-on infrastructure including LDAP, Active Directory, and Shibboleth/SAML. 
  • Research and Planning
  • Research, evaluate, design, and implement enterprise-wide systems infrastructure.
  • Perform periodic review of systems infrastructure: Server operating systems updates(including major version changes), Active Directory maintenance and updates, DNS/DHDP maintenance and updates, Linux maintenance and updates in order to maintain and improve architecture standards. ·
  • Prepare documentation, including diagrams and inventories. · Collaborate with other IT staff and leadership in reviewing new and existing IT projects, systems designs and plans, identity and privilege management and authentication, and conducting research on emerging technologies to support changes in systems infrastructure. · System usage monitoring along with producing statistical data as needed. - (Essential)
• Monitoring · Capacity planning, system usage monitoring, provide statistical data as needed.
  • Monitor overall system performance and making necessary tuning adjustments to ensure reliability, availability, and security with minimum unplanned downtime. This includes monitoring of processors, disk space, log files, processes, security, and backups.
  • Configure systems to minimize security violations. Detect and track security violations and work with networking and other systems administrators if necessary when resolving incidents.
  • Configure and use monitoring tools such as Splunk and PRTG to monitor systems and alert outages.
  • Diagnosis and resolution of complex systems infrastructure related performance and availability issues.
  • Benchmark, monitor, and enhance IAM system to improve its reliability and scalability.
• Business Continuity
  • Backups and DR – Avamar/Data Domain, local and cloud · 24 hours – 7 days a week availability for all mission critical systems and applications
  • Support for IT Systems, Service Desk
  • Configure systems to minimize security violations. Detect and track security violations and work with networking and other systems administrators if necessary, in resolving incidents. 
• Perform related duties as assigned